Hello, I'm

ARYAN TIWARI

Discord Moderator

Customer Support Representative, Discord Moderator, and Community Manager with 3 years of experience supporting global communities in Prop Trading, Brokerage, Forex, Futures, and Cryptocurrency.

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Years Experience

250K+

Community Members

125+

Tickets / Day Handled

Projects in Development

EXPERIENCE

Professional experience.

Discord Moderator & Community Manager

Solana Funded · Remote

March 2026 – Present

Moderated a 35,000+ member Discord community and enforced server guidelines.
Managed Discord & Intercom tickets and provided support through Discord, Telegram and Intercom.
Assisted traders with account, payout, trading platform and general support.
Handled escalations and collaborated with teams using Slack.

Customer Support Representative

Atlas Funded · Remote

April 2025 – March 2026

Moderated and supported a 72,000+ member Discord community.
Handled 125+ Intercom support tickets in a single day while maintaining service quality and SLA standards.
Supported account, KYC, challenge, payout and technical queries using Intercom Live Chat, Ticketing, Macros and Internal Notes.
Assisted with Discord General Chat and ticket handling.

Community Contributor & CI Roles

FundedNext · Remote

December 2023 – December 2024

Moderated General Chat and Indian Chat in a 250,000+ member community.
Supported community engagement and events and enforced community guidelines.
Recognized through monthly funded account rewards.

Web Developer

Sam’s Clothing · Dubai, UAE

April 2024

Developed and customized the company website.

Junior Web Developer

Keen InfoTech

January 2023 – August 2023

Worked with HTML, CSS, JavaScript, React, Python, Django and MySQL.

SKILLS

Capabilities.

Customer Support

Intercom Live Chat, Ticketing, Macros, Internal Notes, SLA Management & Escalations

Community Management

Discord & Telegram Moderation, Engagement & Events

Discord Administration

Server Setup, Roles, Permissions, Verification, Bots & Auto-Moderation

Collaboration

Slack, Google Workspace, Microsoft Office

Technical

HTML, CSS, JavaScript, React, Python, Django, MySQL, GitHub

Industry Knowledge

Prop Trading, Brokerage, Forex, Futures & Cryptocurrency

PROJECTS

Projects in development.

Co-Founder & Community Manager · Part-Time

Prop Firm Explore ↗

Building a platform to compare proprietary trading firms through a website and Discord community. Managing website development, Discord setup, community growth, bots, roles and launch preparation.

Co-Founder · Part-Time

Broker Explore ↗

Building a platform to compare brokerage firms through a website and Discord community. Managing website development, Discord setup, community growth, bots, roles and launch preparation.

EDUCATION

Bachelor of Technology (B.Tech)

Computer Science Engineering · 2020–2024

CERTIFICATIONS

Technical Support Fundamentals — Google (Coursera) · Jan 17, 2021
Associate in IT Foundation Skills (Java) — Infosys Springboard · May 17, 2022
Database Operations in MariaDB Using Python — Coursera Project Network · May 17, 2022

AVAILABILITY

Flexible availability for remote and on-site roles, including night shifts, weekend shifts, and rotational schedules. Open to working weekends with weekday time off.

LANGUAGES

English · Hindi